Shipping policy
Thank you for supporting Facere. Please review the details below regarding order processing and shipping.
Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
Shipping charges are calculated at checkout based on your location and the shipping method selected. Estimated delivery times vary depending on your address and shipping method chosen, and are provided as estimates only — Facere is not responsible for delays caused by the shipping carrier.
Domestic Shipping
We currently ship within the United States only. Standard delivery typically takes 5–7 business days after processing.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Lost or Stolen Packages
Facere is not responsible for lost or stolen packages once marked as delivered by the carrier. If you believe your package was lost in transit, please contact us at Facere.clo@gmail.com and we will do our best to assist.
Incorrect Shipping Information
Please double-check your shipping address at checkout. Facere is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Questions
For any shipping questions, reach out to us at Facere.clo@gmail.com.